WhatsApp Chatbot Development Services

BigOhTech is a leading provider of WhatsApp chatbot development services. We create AI-powered chatbots that handle a variety of customer interactions such as answering FAQs, processing orders, providing customer support etc.

✔Automate customer interactions

✔Reduce response times

✔Improve customer satisfaction

✔Increase sales

4.6/5

Clutch Rating

300+

Successful Project

200+

Satisfied Client

Trusted By Brands

WhatsApp Chatbot Services

WhatsApp Chat Ideation and Consulting

BigOh provides WhatsApp chatbot services to its customers and takes care of its client's needs from scratch. Our process starts with understanding business requirements first and then coming up with a customized strategy that can help businesses to reach their customers faster.

We focus on providing continuous support to businesses and stay with them till the end, helping them to automate their workflows by 97%.

WhatsApp Chatbot Development

As a WhatsApp chatbot development company, we help hundreds of businesses to upgrade their customer service, scale their engagement rates and convert high performing leads. We develop chatbots that spark conversations with a customer by understanding his/her intent.

Migrate to WhatsApp Chatbot

If you are worried about migrating your web bot to WhatsApp bot? Then, we can help you with that. Our company deals in providing chatbot migration services that aims at enhancing your customer experience.

WhatsApp Chatbot Maintenance and Support

At BigOhTech, we take care of all your needs ranging from deployment of bot to providing end-to-end support and maintenance. Our WhatsApp chatbot experts provide round-the-clock support to ensure that the functioning of the bot is up to the mark.

NLP/NLU Based WhatsApp Chatbot

We create NLP/NLU WhatsApp chatbots that can most accurately comprehend the feelings and intentions of users. We offer businesses to use our WhatsApp chatbot to humanize their consumer interactions.

Team Based AI Chatbot

Our WhatsApp bot developers makes the interactions of businesses effective and efficient. Our team-based AI chatbot helps businesses to smoothen their collaboration when interacting with other team members aka multiple teammates can interact with that bot.

Catch Your Customer’s Attention With Our WhatsApp Bot Service

BigOh turns businesses into lead-generating machines through its WhatsApp chatbot development services. Our bot has helped thousands of businesses to manage their conversations on the go.

Our WhatsApp chatbot talks like a human with users, through NLP/NLU algorithms which in turn increases the customer retention rate by 95%.

Why Choose Our WhatsApp Chatbot Service?

Affordable Option

BigOh develops WhatsApp bots for businesses that scale business revenue by 50%. We are here to convert your business into revenue generating machine. It’s better to invest your hard earned dollars in an expert WhatsApp bot development company.

Dedicated WhatsApp Bot Developers

Our dedicated WhatsApp bot developers have a technical know-how of building WhatsApp bots. These bots use NLP/NLU capabilities to answer mundane questions of customers. It allows businesses to gain an edge over the competitors by managing customer conversations using the single AI bot.

Provides Multi-Lingual Support

Tired of replying to customers by learning multiple languages? That’s why we developed WhatsApp chatbot that provides you multi lingual support to answer customer questions in multiple languages. Currently, our WhatsApp bot is able to handle 200+ languages to chat with customers.

24*7 Chatbot Support and Maintenance

Our expert WhatsApp bot developers assure businesses about the end-to-end support we provide. We work round-the-clock to make your business profitable and turn your customers conversations into regular cashflows.

A Unified Vision That Caters To Diverse Industry Demands

Logistics & Supply Chain

Aviation

Hospitality

Telecommunications

Energy & Power

Media & Entertainment

Travel

Sports

Retail & E-Commerce

Healthcare & Life Sciences

Real Estate

BFSI

WhatsApp Chatbot Development Process

Understanding Business Requirements

As a first step, we analyze the business requirements through consultation and planning. This helps us to better understand the business and product objectives.

Design

Further in the process, we work on the designing the interface and chatbot flows for enhanced user experience as per the use cases .

Register Number for Business API on Meta Business Account

A business needs to register with fresh contact details to develop a WhatsApp Chatbot, different from a number already registered.

Chatbot Development and Deployment

Once the business has registered with a new number on WhatsApp, they provide it to us and our BOT magicians do their magic with the help of WhatsApp business APIs and develop the BOT programming. After development process is complete, we run tests and ensure to host the WhatsApp Chatbot smoothly. We assure product quality throughout the process.

Maintenance and Support Services

After successfully hosting the WhatsApp Chatbot, we provide our clients with constant maintenance and support services.

Technologies We Use in WhatsApp Chatbot

JAVA

Typescript

Javascript

Es6 and Es7

Discover our fantastic projects and our wonderful clients.

Web Development

Financial Service Provider

Social Media Development

Ferns n Petals (Promotion engine)

VoicePing

Why our clients love us the most?

We build trust, foster strong relationships, and always put our clients' needs first.

4.6/5 rating on

Our clients appreciate our personalized approach, attention to detail, and consistent delivery of results that exceed expectations.

"They provide great customer support."

Mritunjay Srivastava

VP, Indian Gas Exchange, Noida, India

"Their deep problem-solving approach is impressive."

Gautam Bansal

Senior VP at Housr Technologies, Gurgaon, India

"Overall, their approach was flexible and focused, ensuring that our needs were met effectively."

Sudha Gupta

Sr. Project manager, Flydocs, Vadodara, India

"Delivering quality work was a motivation for their team."

Manish Saini

Former CEO, Ferns N Petals, New Delhi, India

The team managed to overcome the challenges and deliver the project without compromising on quality.

Ikshit Chhabra

Deputy GM at Apollo Health & Lifestyle Ltd, Hyderabad, India

"They provide great customer support."

Mritunjay Srivastava

VP, Indian Gas Exchange, Noida, India

"Their deep problem-solving approach is impressive."

Gautam Bansal

Senior VP at Housr Technologies, Gurgaon, India

"Overall, their approach was flexible and focused, ensuring that our needs were met effectively."

Sudha Gupta

Sr. Project manager, Flydocs, Vadodara, India

"Delivering quality work was a motivation for their team."

Manish Saini

Former CEO, Ferns N Petals, New Delhi, India

The team managed to overcome the challenges and deliver the project without compromising on quality.

Ikshit Chhabra

Deputy GM at Apollo Health & Lifestyle Ltd, Hyderabad, India

"They provide great customer support."

Mritunjay Srivastava

VP, Indian Gas Exchange, Noida, India

"Their deep problem-solving approach is impressive."

Gautam Bansal

Senior VP at Housr Technologies, Gurgaon, India

"Overall, their approach was flexible and focused, ensuring that our needs were met effectively."

Sudha Gupta

Sr. Project manager, Flydocs, Vadodara, India

"Delivering quality work was a motivation for their team."

Manish Saini

Former CEO, Ferns N Petals, New Delhi, India

The team managed to overcome the challenges and deliver the project without compromising on quality.

Ikshit Chhabra

Deputy GM at Apollo Health & Lifestyle Ltd, Hyderabad, India

"They provide great customer support."

Mritunjay Srivastava

VP, Indian Gas Exchange, Noida, India

"Their deep problem-solving approach is impressive."

Gautam Bansal

Senior VP at Housr Technologies, Gurgaon, India

"Overall, their approach was flexible and focused, ensuring that our needs were met effectively."

Sudha Gupta

Sr. Project manager, Flydocs, Vadodara, India

"Delivering quality work was a motivation for their team."

Manish Saini

Former CEO, Ferns N Petals, New Delhi, India

The team managed to overcome the challenges and deliver the project without compromising on quality.

Ikshit Chhabra

Deputy GM at Apollo Health & Lifestyle Ltd, Hyderabad, India

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FAQs - WhatsApp Chatbot Development

Are you an authorized vendor for WhatsApp Chatbot?

Yes, we are an authorized vendor for WhatsApp Chatbots. We have already hosted WhatsApp chatbots successfully in the past.

Do I need to take the consent of the customer before initiating the WhatsApp conversation? Can a WhatsApp chatbot handle complex customer inquiries?

Yes, user consent before initiating a chat with the WhatsApp bot is required. Although, this consent can be taken on some other channel as well such as on a website or some predefined forms for taking in consents.

How can I integrate a WhatsApp chatbot into my business?

Firstly, one must have a WhatsApp business account to start using the WhatsApp chatbot.

One must have WhatsApp business API to point back the Chatbot to the WhatsApp portal.
Connect the Chatbot with WhatsApp business APIs and ensure connectivity is established between WhatsApp users and the chatbot.
Rest one needs to follow the basics, and keep on training the bot for better results from time to time.

Can a WhatsApp chatbot handle complex customer inquiries?

Yes, the WhatsApp chatbot can handle complex queries. However, it also depends upon the training and the type of data pool one has for the chatbot.

What is an outgoing template message in WhatsApp chat?

Outgoing template is a readily defined template in WhatsApp, supported by WhatsApp business APIs. One can define the process and rules around sending these templates. These templates need to be verified by WhatsApp as well before use.

Is there any additional cost for sending message in a WhatsApp Chatbot?

There are additional costs for sending messages due to the consumption of WhatsApp business APIs. However, it depends upon the no. and type of the messages sent.