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WhatsApp Chatbot Development Services

BigOhTech is a leading provider of WhatsApp chatbot development services. We create AI-powered chatbots that handle a variety of customer interactions such as answering FAQs and processing orders to providing real-time support and enhancing engagement.
Reduce response times
Increased Engagement & Conversion
Personalized User Experience
Multilingual Support
Seamless Integration with WhatsApp Business API
Consult Our Growth Expert
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4.6/5 on Clutch3,200+ satisfied clients
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300+Successful Projects
300+
Successful Projects

3,200+Satisfied Clients
3,200+
Satisfied Clients

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G2 Reviews
4.6/5 | 18k+ Happy reviews
g2RatingImage
G2 Reviews
4.6/5 | 18k+ Happy reviews

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new

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iso award
g2RatingImage
G2 Reviews
4.6/5 | 18k+ Happy reviews
g2RatingImage
G2 Reviews
4.6/5 | 18k+ Happy reviews

300+Successful Projects
300+
Successful Projects


3,200+Satisfied Clients
3,200+
Satisfied Clients

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new


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iso award

Our WhatsApp Chatbot Development Service

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WhatsApp Chat Ideation and Consulting

BigOh provides WhatsApp chatbot services to its customers and takes care of its client's needs from scratch. Our process starts with thoroughly understanding your goals and customer touchpoints, allowing us to craft a customized strategy that enables faster, more effective customer engagement through WhatsApp.

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WhatsApp Chatbot Development

As a WhatsApp chatbot development company, we help hundreds of businesses to upgrade their customer service, scale their engagement rates and convert high performing leads. Our chatbots are engineered to recognize user inputs, follow dynamic conversation flows, and deliver fast, accurate responses across various customer touchpoints—driving better interactions and business outcomes.

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Migrate to WhatsApp Chatbot

We specialize in seamless chatbot migration services, helping businesses transition their existing bots to the WhatsApp platform while preserving functionality and enhancing user experience. Our goal is to ensure a smooth migration that improves customer engagement and give the full potential of WhatsApp automation.

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WhatsApp Chatbot Maintenance and Support

At BigOhTech, we take care of all your needs ranging from deployment of bot to providing end-to-end support and maintenance. Our WhatsApp chatbot experts provide round-the-clock support to ensure your chatbot runs smoothly, remains up-to-date, and delivers consistent, high-quality performance.

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NLP/NLU Based WhatsApp Chatbot

We develop advanced NLP/NLU-powered WhatsApp chatbots that can most accurately comprehend the emotions, intentions and context of users. Our solutions help businesses humanize customer interactions on WhatsApp, delivering intelligent, context-aware responses that enhance engagement and build stronger customer relationships.

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Team Based AI Chatbot

Our WhatsApp bot developers makes the interactions of businesses effective and efficient. Our team-based AI chatbot helps businesses to smoothen their collaboration when interacting with other team members aka multiple teammates can interact with that bot.

CASE STUDYStreamlined Customer Support for Diverse Hotel Needs: WhatsApp Chatbot Development Case Study

Streamlined Customer Support for Diverse Hotel Needs worked with BigOhTech on a whatsapp chatbot development engagement.

Read Full Case Study
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Launch a Smart WhatsApp Chatbot That Converts Leads and Supports

Turns your businesses into lead-generating machines through its WhatsApp chatbot development services. Deliver instant, personalized, and human-like conversations with customers 24/7, on the world’s most-used messaging platform WhatsApp. Whether it’s lead generation, customer support, appointment booking, or order tracking. Our custom-built WhatsApp bots has helped thousands of businesses to manage their conversations on the go.

Our WhatsApp chatbot talks like a human with users, through NLP/NLU algorithms which in turn increases the customer retention rate by 95%.

So Launch a Smart WhatsApp Chatbot That Converts Leads and Supports Customers in Real Time.

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Why Choose Our WhatsApp Chatbot Service?

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Affordable Option

BigOh develops WhatsApp bots for businesses that scale business revenue by 50%. We are here to convert your business into revenue generating machine. It’s better to invest your hard earned dollars in an expert WhatsApp bot development company.

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Dedicated WhatsApp Bot Developers

Our dedicated WhatsApp bot developers have a technical know-how of building WhatsApp bots. These bots use NLP/NLU capabilities to answer mundane questions of customers. It allows businesses to gain an edge over the competitors by managing customer conversations using the single AI bot.

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Provides Multi-Lingual Support

Tired of replying to customers by learning multiple languages? That’s why we developed WhatsApp chatbot that provides you multi lingual support to answer customer questions in multiple languages. Currently, our WhatsApp bot is able to handle 200+ languages to chat with customers.

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24*7 Chatbot Support and Maintenance

Our expert WhatsApp bot developers assure businesses about the end-to-end support we provide. We work round-the-clock to make your business profitable and turn your customers conversations into regular cashflows.

Smart WhatsApp Chatbot Services for Every Industry

Learn More
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Healthcare

  • Patient-facing portals
  • Compliance-aware builds
  • Secure data handling
  • Integration with EHR/EMR

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FinTech

  • KYC & compliance flows
  • Secure transaction handling
  • Audit-ready logging
  • Fraud-aware workflows

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Retail & E-Commerce

  • Storefront & catalog builds
  • Checkout & payment flows
  • Inventory integrations
  • Multi-channel selling

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Travel

  • Booking & itinerary flows
  • Real-time availability
  • Multi-currency support
  • Disruption handling

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Logistics

  • Tracking & visibility
  • Route & fleet tools
  • Exception workflows
  • Partner integrations

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Media & Entertainment

  • Content delivery
  • Subscription flows
  • Personalization
  • Rights & licensing tools

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Restaurant

  • Ordering & delivery flows
  • Loyalty programs
  • POS integrations
  • Multi-location support

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Real Estate

  • Listing & search tools
  • Document workflows
  • Lead capture
  • CRM integrations

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WhatsApp Chatbot Development Process

01

Understanding Business Requirements

As a first step, we analyze the business requirements through consultation and planning. This helps us to better understand the business and product objectives.

02

Design

Further in the process, we work on the designing the interface and chatbot flows for enhanced user experience as per the use cases .

03

Register Number for Business API on Meta Business Account

A business needs to register with fresh contact details to develop a WhatsApp Chatbot, different from a number already registered.

04

Chatbot Development and Deployment

Once the business shares their registered WhatsApp number, our experts use WhatsApp Business APIs to design and develop a custom chatbot tailored to their needs. After development, we run tests and ensure to host the WhatsApp Chatbot smoothly. We assure product quality throughout the process.

05

Maintenance and Support Services

After successfully hosting the WhatsApp Chatbot, we provide our clients with constant maintenance and support services.

Flexible WhatsApp Chatbot Development Engagement Models

Pick the model that matches your project's stage.

Starter

$4,500
USD per month Billed Monthly
Start here
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Fixed price
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~2-week delivery
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1 channel
Professional
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Recommended

$12,000
USD per monthBilled Monthly
Get a proposal
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30 days post-launch tuning
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RAG on your data, with guardrails
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Multi-channel + CRM/helpdesk
Enterprise

Custom
CustomCustom pricing
Talk to sales
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SSO, audit logs, compliance
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SLAs & dedicated suppor
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On-prem / VPC deployment

See How Our AI Solutions Drive Business Growth

View All Case Studies
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Case Study
AI ML Case Study
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Why Choose BigOhTech for WhatsApp Chatbot Development

See how a dedicated team compares to DIY or in-house only.

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Customization
Third-party integrations
Ongoing support
Delivery timeline
Process & security posture
DIY / Off-the-shelf
red check
Limited
yellow check
Basic only
red check
Self-serve only
yellow check
Varies
red check
Vendor-dependent
Recommended
BIgOH Logo
green check
Fully custom
green check
Broad integrations
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Dedicated monitoring
green check
Clear milestones
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CMMI L3 / ISO 27001
In-house only hire
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Depends on team
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You build & maintain
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Depends on availability
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Unpredictable
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You assemble evidence

WhatsApp Chatbot Development for Every Stage

Pick the use case that matches where your project is today.

Start Your Project
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Enterprise Modernization

Upgrading legacy systems with modern whatsapp chatbot development practices.

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Growth-Stage Projects

Iterative whatsapp chatbot development work that keeps pace with a scaling business.

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Startups & MVPs

Fast, scoped whatsapp chatbot development to validate an idea without over-building.

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Ongoing Product Teams

A dedicated whatsapp chatbot development team embedded with your roadmap.

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Multi-Platform Rollouts

Consistent whatsapp chatbot development delivery across web, mobile, and beyond.

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Legacy System Upgrades

Careful migration and modernization of existing systems.

Technologies We Use in WhatsApp Chatbot Development

Botshot
Botshot
Raasa
Raasa
Gupshup
Gupshup
banner 1
WhatsApp API
Google DialogFlow
Google DialogFlow
IBM Watson
IIBM Watson
Web bot
Web bot
Typescript
Typescript
AI Conversational BOT
AI Conversational BOT
Es6 and Es7
Es6 and Es7
Java
JAVA
Javascript
Javascript
Next.JS
Next.JS
WhatsApp Bot
WhatsApp Bot
node
Node
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SpringBoot

Our Strategic Industry Partnerships

We have decades of experience in emerging technology and engineering that help businesses to quickly ramp the tech team at an affordable cost.  

AWS logo
AWS
Google cloud
Google cloud
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Shopify
Slack
Slack
Open AI logo
Open AI
Microsoft Azure
Microsoft Azure
Meta logo
Meta
Zendesk logo
Zendesk
Salesforce
Salesforce
HubSpot
HubSpot

WhatsApp Chatbot Development Capabilities

Explore Capabilities
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Third-Party Integrations

Connecting to the systems your business already runs on.

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Custom Architecture

WhatsApp Chatbot Development built around your requirements, not a rigid template.

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Performance Optimization

Tuned for real-world load, not just demo conditions.

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Ongoing Maintenance

Monitoring, fixes, and updates after launch.

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Security & Compliance

Practices aligned with your industry's security expectations.

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Scalable Infrastructure

Built to grow with your user base and data volume.

Why our clients love working with us

View All Reviews
Clutch review

Our awards and accolades validate our work; we are the best application development company in India & USA.
Ikshit Chhabra
Deputy GM@Apollo Health & Lifestyle Ltd
1 year ago
The team managed to overcome the challenges and deliver the project without compromising on quality.
View LinkedIn
Manish Saini
Former CEO@Ferns N Petals
2 weeks ago
"Delivering quality work was a motivation for their team."
View LinkedIn
Sudha Gupta
Sr. Project manager@Flydocs
2 weeks ago
"Overall, their approach was flexible and focused, ensuring that our needs were met effectively."
View LinkedIn

Check Out Our Latest Blogs

Best AI Chatbot
Chatbot

13 best AI chatbots for businesses in 2025 (Features & Pricing)

Technical Writer
Gurpreet Kaur
10 Mins Read • 05/07/2023
Chatbots-Boost-sales

9 Ways eCommerce Chatbots Can Boost Sales And Lead Generation

Sr. Technical Writer
Harman Arora
13 min Mins Read • 17/04/2024
how-to-create-chatbot-for-whatsapp

How to Create a Chatbot for WhatsApp? - Ultimate Guide

Technical Writer
Gurpreet Kaur
10 Mins Read • 14/07/2023

FAQs - WhatsApp Chatbot Development

Is there any additional cost for sending message in a WhatsApp Chatbot?

There are additional costs for sending messages due to the consumption of WhatsApp business APIs. However, it depends upon the number and type of the messages sent.


How can I integrate a WhatsApp chatbot into my business?

Firstly, one must have a WhatsApp business account to start using the WhatsApp chatbot.

  • One must have WhatsApp business API to point back the Chatbot to the WhatsApp portal.
  • Connect the Chatbot with WhatsApp business APIs and ensure connectivity is established between WhatsApp users and the chatbot.
  • Rest one needs to follow the basics, and keep on training the bot for better results from time to time.


What is an outgoing template message in WhatsApp chat?

Outgoing template is a readily defined template in WhatsApp, supported by WhatsApp business APIs. One can define the process and rules around sending these templates. These templates need to be verified by WhatsApp as well before use.


Can a WhatsApp chatbot handle complex customer inquiries?

A WhatsApp chatbot can handle complex customer questions if it’s built smartly. With the right setup, like using AI to understand messages and connecting it to your systems (like CRM or inventory), it can help with things like tracking orders, solving issues, or passing the chat to a human when needed.


Do I need to take the consent of the customer before initiating the WhatsApp conversation?

Yes, user consent before initiating a chat with the WhatsApp bot is required. Although, this consent can be taken on some other channel as well such as on a website or some predefined forms for taking in consents.


Are you an authorized vendor for WhatsApp Chatbot?

Yes, we are an authorized vendor for WhatsApp Chatbots. We have already hosted WhatsApp chatbots successfully in the past.

Bring Your AI Agent Idea to Life

Share your project goals, timeline, and technical requirements. We'll review your requirements and send a tailored solution with an indicative estimate within 48 business hours.

Tailored proposal & project estimate within 48 hourss
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Dedicated experts aligned with your time zone
Ready to Start Your WhatsApp Chatbot Development Project?Tell us your goals and we'll map an approach for your whatsapp chatbot development project.
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