BigOhTech provides application maintenance services to ensure that your apps run perfectly. Meanwhile, Our app maintenance experts provide the best-in-class support that adapts as per your business needs.
We have a dedicated team of app experts who provides 24*7 end-to-end support services to identify the roadblocks if any and troubleshoot the issues to keep your app updated.
We provide 24*7 monitoring of security devices and systems that reduces the chances of security breaches by 2x. Moreover, Our experts scan all your internal and external resources helping you to address the threats as they occur.
We help you transform your old IT infrastructure into next-generation applications. In addition, you can accelerate your business potential with our experienced app development experts who can give a competitive edge to your business.
Optimizing Cloud and Server Costs for a Fantasy Sports Giant worked with BigOhTech on a application maintenance engagement.
Our application maintenance services minimize risk, ensure reduced costs and improve ROI by not letting maintenance costs eat into the development budget.
BigOh aimed to ensure that our application support and maintenance services are highly available, reliable, and relevant to evolving business needs. Moreover, we adopt an advanced approach inclusive of on-call production support, proactive maintenance, enhancements, bug-fixing, user support & training. Meanwhile, we deploy qualified experts who apply their skills to stabilize your applications, optimize provided service, and application improvement.
We have a highly qualified application maintenance & support team with deep domain knowledge that provides heavy automation.
Nobody wants to regret it later, therefore, we provide consultation sessions to our clients along with evaluating their IT infrastructure.
We offer optimal resources at a significantly lower cost, making BigOh the best application maintenance & support partner for your businesses.
We provide added offerings for application & database support, application enhancements, source code version control, configuration & issues management.
We synchronize our professional teams in your suitable time zone providing complete flexibility and working round the clock through a global delivery model.
Our application maintenance process begins with establishing a comprehensive baseline, including an analysis of the application landscape, inventories, and a Knowledge Transfer (KT) plan. We adhere to a Service Level Agreement (SLA) based model and implement a robust change management plan to ensure seamless operations and minimal disruptions.
During the transition phase, we focus on building a comprehensive knowledge base, developing Standard Operating Procedures (SOPs), and implementing the necessary tools and frameworks. This ensures a smooth handover process and enables our team to efficiently manage and support your application post-transition.
Our operational phase is characterized by strong governance practices, adherence to predefined service levels, and the implementation of a Base Plus Model. This approach ensures that your application is continuously monitored, maintained, and enhanced to meet evolving business needs and performance expectations.
We focus on proactive maintenance to prevent issues before they occur, and conduct root-cause analysis to identify and fix underlying issues. This continuous improvement approach ensures that your application remains stable, efficient, and aligned with your business objectives.
At BigOhTech, we aim to deliver more value for less by optimizing outcomes. Through innovative strategies and continuous improvement, we help you achieve greater efficiency, cost savings, and business impact, ensuring that your application evolves to meet the changing needs of your organization.
We emphasize effective change management to ensure a smooth transition or continuation of services. This includes the process of reverse transfer, where we transfer knowledge and responsibilities back to your team if needed. We also provide a defined roadmap and focus areas to guide future maintenance and support activities.
Pick the model that matches your project's stage.
See how a dedicated team compares to DIY or in-house only.
Pick the use case that matches where your project is today.
We have decades of experience in emerging technology and engineering that help businesses to quickly ramp the tech team at an affordable cost.
The cost of managing the application can vary. Furthermore, These applications depend on the type of configuration we want on the server and the applications that we are hosting. Please get in touch with us to know the exact cost…….
Since we provide support 24*7, In case there is an emergency then we provide the response as per the SLA defined and the probability of a P1 issue to occur is less than 2 percent as already the system is designed in a manner to ensure high availability.
Our application maintenance service includes the following :
We do perform the following activities to not disrupt any existing functionalities :
Here are the following activities that we can perform :
Yes, we do provide rollback of hours for the maintenance service that we provide. But, These rollbacks of hours usually take place after every month. To clarify, Connect to know more.
Share your project goals, timeline, and technical requirements. We'll review your requirements and send a tailored solution with an indicative estimate within 48 business hours.
