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Digital transformation for a K-12 learning platform

How BigOhTech rebuilt a regional EdTech provider's legacy LMS into a scalable, personalized platform — lifting course completion38% and cutting onboarding time by 60%.

April 1st,2025 - June 30th, 2025

Industry: Education Technology (EdTech)

Technical Stack Used: AWS, React, Node.js, PostgreSQL, Kubernetes, Redis

Service: Digital Transformation, Product Engineering, Cloud Modernization, UX Design

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+38%course completion rate

−60%student onboarding time

3xconcurrent users supported

-25%support tickets per month

Sudesh Kumar

Senior Associate

4 days ago

Best App with Seamless Integration“BigOhTech didn't just rebuild our platform—they transformed the way schools interact with it. Teachers now have real-time visibility into student progress, onboarding has become dramatically faster, and the platform remains stable even during peak enrollment periods”

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About the Client

Our client is a rapidly growing K-12 EdTech company that provides digital curriculum, assessments, classroom management tools, and personalized learning experiences to schools across multiple regions. Following years of rapid growth, their legacy Learning Management System (LMS) struggled to handle increasing user demand, fragmented workflows, and modern personalization requirements. To prepare for long-term scale, the organization partnered with BigOhTech to redesign its platform architecture, modernize the user experience, and build an intelligent analytics ecosystem that empowers both educators and administrators.

Business Challenges

As adoption accelerated, the existing platform became increasingly difficult to scale. Performance issues, manual administrative processes, and limited visibility into learning outcomes negatively impacted both educators and students.

01

Platform Instability During Peak EnrollmentBack-to-school admissions regularly generated traffic spikes that overwhelmed the legacy infrastructure, leading to downtime and reduced trust among schools.

02

Manual School OnboardingAdding new schools required multiple manual configuration steps, delaying deployments and increasing operational overhead.

03

Limited Learning AnalyticsTeachers lacked real-time insights into student progress, making it difficult to identify struggling learners before performance declined.

04

Poor User ExperienceThe outdated interface created friction for students, teachers, and administrators, reducing engagement across the learning journey.

After auditing the platform, our engineering and UX teams discovered that the core issue wasn't simply outdated technology—it was an architecture designed for a much smaller user base. Instead of replacing isolated components, we recommended rebuilding the platform around cloud-native infrastructure, modular services, and data-driven personalization. This approach enabled the client to scale confidently while improving the experience for every stakeholder.

Mohd. Saim

DevOps Engineer

How We Helped Them Succeed

Built a scalable cloud-native foundation that eliminated performance bottlenecks and ensured the platform remained reliable during peak enrollment periods.

Redesigned the learning experience with intuitive workflows and personalized journeys, increasing student engagement and improving course completion rates.

Automated operational workflows by streamlining school onboarding and administrative processes, significantly reducing manual effort and accelerating deployments.

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Our Solution

Rather than disrupting thousands of active learners with a complete migration, we adopted a phased modernization strategy that allowed schools to continue operating throughout development.

Cloud-Native Infrastructure. Migrated the platform to an auto-scaling AWS architecture capable of handling seasonal enrollment spikes while maintaining high availability and performance.

Modern Learning Experience. Designed a mobile-first interface with simplified navigation, personalized learning journeys, and improved accessibility for students and educators.

Automated School Onboarding. Built self-service onboarding workflows with bulk imports and configurable templates, reducing provisioning time from weeks to days.

Real-Time Learning Analytics. Developed educator dashboards that surface learner engagement, progress trends, and at-risk students, enabling earlier intervention and improved academic outcomes.

We needed more than a technology partner. We needed a team that understood our business goals. BigOhTech modernized our platform without disrupting daily operations, helping us improve performance, streamline workflows, and build a scalable foundation for future growthOur legacy platform had become a bottleneck for growth. BigOhTech helped us reimagine the entire product—from infrastructure and user experience to analytics and automation. The result is a faster, more reliable platform that both our customers and internal teams love using

Madan Mohan • Pre Sales Head

Business Outcomes

The modernization initiative delivered measurable improvements across user experience, operational efficiency, and platform scalability.

38% increase in course completion rates through personalized learning experiences.

60% faster onboarding for new schools and students.

3× increase in concurrent platform capacity without performance degradation.

25% reduction in monthly support requests due to improved usability.

How We Delivered the Transformation

We simplify complex legal and compliance processes into clear, actionable steps. Our platform guides users through their rights, provides relevant recommendations, and connects them with the right resources when needed.

Discovery Stakeholder workshops, infrastructure audits, UX research, and technical assessment.

Strategy Cloud migration roadmap, modernization planning, architecture redesign.

Development Incremental platform migration using microservices while maintaining uninterrupted learning.

Optimization Performance monitoring, analytics implementation, scalability testing, and continuous improvements.

Technologies We Used to Build This Solution

Successful digital products rely on the right tech stack. Our engineers chose modern technologies for secure architecture, scalability, performance, and quick feature delivery. From AI frameworks to databases, each technology aligns with the client's goals and ensures maintainability.

Dialogflow

Open AI

LangChain

Rasa

DialogFlow

Pinecone

AWS

Azure

Google Cloud

Kubernetes

Vercel

Firebase

DigitalOcean

Python

TypeScript

JavaScript

Java

Go

C#

SQL

FastAPI

React.js

Next.js

Node.js

PyTorch

TensorFlow

PostgreSQL

MongoDB

Pinecone

Redis

Elasticsearch

Amazon Dynamo

Firestore

LangGraph

Postman

Docker

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Meet the Experts Behind This Project

Every successful software transformation is powered by experienced engineers, architects, designers, and AI specialists. Connect with the experts who have delivered scalable digital solutions across healthcare, fintech, retail, manufacturing, education, and other enterprise industries.

GK

G. Kaur

Senior Data Scientist | 4 Years of Experience

4.5/5 | (4.5/5 by 100+ clients)

Specialises in:

Python

PyTorch

MLOps

Forecasting

RS

R. Sharma

Senior Solution Architect | 4+ Years of Experience

4.5/5 | (4.5/5 by 100+ clients)

Specialises in:

AWS

Cloud Architecture

Microservices

PM

P. Mehta

Lead AI & Data Engineer | 2+ Years of Experience

4.5/5 | (4.5/5 by 100+ clients)

Specialises in:

AWS

Generative AI

ML

Python

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